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Home
About
Latest News
Contact us
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Privacy Policy
Terms Of Use
More
  • Home
  • About
  • Latest News
  • Contact us
  • Feedback
  • Privacy Policy
  • Terms Of Use
  • Home
  • About
  • Latest News
  • Contact us
  • Feedback
  • Privacy Policy
  • Terms Of Use

Become A Building Advisor

Overview Of The Service & Income

Overview Of The Service & Income

Overview Of The Service & Income

BAO, Building Advice Online, is a Building and Construction Advisory service in the first instance. The service is designed for the various sectors of the community and professionals:

• trades people

• the general public

• businesses

• Owner-builders

BAO is a knowledge-based business, (Questions & Answers) where legal construction & building laws of Australia and practical construction & building methodology workflow are combined, which allows BAO to answer relevant building & construction questions from our members / client’s.


The answers area delivered by qualified trade professionals that have been specifically trained to answer in a controlled legal, professional, and regulated manner.


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As a qualified trades person you will have the opportunity to earn up to $120.00 per hour just being on the phone giving professional advice.


Must able to converse in a professional manner giving advice in your trade.


You will be dealing with the general public and other trade professionals.


Requirements

Your structure will need to be a company.

Professional public liability. 

Engaged as a contractor.

Police Check

Credit Check


Remuneration:

Paid weekly

Income is based on calls taken & time spent with each user.


Training:

You will be trained on the procedures in both how to use the app and how to answer a call.


 

Why is this service needed?

Overview Of The Service & Income

Overview Of The Service & Income

General Public - This app is designed to connect the General Public with a trade qualified professional to give accurate, reliable, and professional answers about building and construction questions in a fast and professional manner.


This might be to check if what the tradesperson has told them is the correct procedure and are wanting to understand the costs behind the works involved. 


In many cases the General Public do not understand what the tradesperson has told them, the trades person has spoken to the customer as if they too are a trades person therefore the customer is left feeling totally lost. 


Even if a customer gets a quotation they feel as though they need a second opinion, just to ensure what is in the quote is correct and covers everything that needs to be covered. 


It is amazing how many people really do not understand what they are getting into, they want to know where the cost comes from, and unfortunately, they are not as trusting as the General Public once was towards the various trades.


Trade - For the tradesperson, this could be to check something in the NCC National Construction Code or previously known as the Building Code Of Australia or to check how something is to be done because they have not done that particular job before. 


They cannot afford to waste significant time in finding an answer to a question especially when they are charging anywhere between $65.00 - $120.00 per hour and cannot charge the client for that time.

Platforms & Modes Explained

Overview Of The Service & Income

Platforms & Modes Explained

Building Advice Online has a number of Q&A delivery platforms and modes:

• Platforms

1.Mobile app

2.Web Based - Computer / laptop


Many people work in various platforms of delivery. In the trade most would work utilising the mobile phone, where business would mostly work with laptop or computers, and the General Public would work across both. 

The necessity of being able to deliver the best possible experience to our member / client is to ensure we have the best technology on both platforms delivering the best service.


• Mode

1. live call

2.live stream

3. Email


Each platform and mode of delivery needs to have ongoing and critically assessed analysis to ensure that the platforms and mode failure is kept to a minimum. Our structure of delivery is paramount to the creditability of our service


Modes Explained

• Live call

The BAO member will be able to choose the required professional via the app and will be diverted to a live voice connection.

The member will be charged according to their membership level.


• Live Steam

Live Stream gives the BAO trade professional the ability to see the issues live and be able to qualify the issue and give the appropriate answer.

Not all live streaming will be able to supply on the spot answers, therefore email services will then be more appropriate.


• Email

Email is used for the those that have more detailed questions that require more detailed answers. The app will have a form which the member will fill out.

The form will be created so only the relevant information will be collected from the member in such a way to best supply the correct answer.

 The member will be charged according to their membership level.

Building Advice Online (BAO) – Code Of Practice & Ethics

This Code of Practice is to be observed and practised by all BAO Advisors / Consultants. 


This code of practice & ethics is for the protection of Building Advice Online Advisors / Consultants and their clients, which maintains the prestige of Building Advice Online. 


The confidentiality and responsible nature of a Building Advice Online Advisors / Consultant's duties requires the upholding of this Code of Practice, Ethics, and the enhancement of the profession.


  1. In all business dealings, an Advisor / Consultant shall act honestly at all times.                1.1. Advisors / Consultants will provide a National Police Certificate each year.
  2. All dealings by Advisors / Consultants with clients, the General Public generally, the Building Industry, other Building Consultants, and the legal profession, shall be treated as confidential and privileged. 
  3. No Advisor / Consultant shall conduct himself or herself in such a manner or practise under any name or title as is, in the opinion of the Building Advice Online, prejudicial to his or her professional status, or to the reputation of Building Advice Online. 
  4. An Advisor / Consultant shall generally specialise in Building advisory / Consultancy and should generally not be engaged in building contracting, unless that Advisor / Consultant is a Builder Advisor / Consultant.                                                                                                  4.1. Any Advisor / Consultant engaging in actual works for a client must disclose that contact or works agreement to Building Advice Online administration before the commencement of that contract / agreement. 
  5. An Advisor / Consultant shall perform his or her duties in a diligent and conscientious manner, and with proper regard to his or her duties to his or her client. 
  6. An Advisor / Consultant shall at all times make full disclosure to his or her client of any financial or other interest that the Advisor / Consultant has in any transaction in relation to which he or she is acting for the client. 
  7. It shall be the duty of an Advisor / Consultant to ensure that neither he or she personally, nor a partner or employee of a business of which he or she is an Advisor / Consultant knowingly acts for two or more parties with conflicting interests, without first disclosing the relevant facts to each of the parties and Building Advice Online. 
  8. An Advisor / Consultant shall not advise upon matters in which he or she is not trained or qualified.
  9. An Advisor / Consultant shall not unfairly criticise any other Building Consultant, nor perform his or her duties in a manner likely to cause a needless disagreement or controversy or bring the profession of Building Consultancy into disrepute. 
  10. An Advisor / Consultant shall not solicit business from a known client of another Advisor / Consultant.                                                                                                                       10.1. It shall be improper to charge a reduced fee in order to attract business away from Building Advice Online. 
  11. Advisors / Consultants shall strive to be informed at all times in regard to the law, including proposed legislation, other essential facts and General Public policies relating to Building Advisory / Consultancy. 
  12. Advisors / Consultants are urged to carry General Public liability insurance. 
  13. An Advisor / Consultant shall at all times be responsible for the actions of his or her employees in their business conduct, in accordance with this Code of Practice.

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