BAO, Building Advice Online, is a Building and Construction Advisory service.
The service is designed for the various sectors of the community and professionals:
· trades people
· the general public
BAO is a knowledge-based business, (Questions & Answers) where legal construction & building laws of Australia and practical construction & building methodology workflow are combined, which allows BAO to answer relevant building & construction questions from our members / client’s.
The answers area delivered by qualified trade professionals that have been specifically trained to answer in a controlled legal, professional, and regulated manner.
Trade - For the tradesperson, this could be to check something in the NCC National Construction Code or previously known as the Building Code Of Australia or to check how something is to be done because they have not done that particular job before. They cannot afford to waste significant time in finding an answer to a question especially when they are charging anywhere between $65.00 - $120.00 per hour and cannot charge the client for that time.
Building & Construction Businesses - It has the capacity of offering to building & construction retail/wholesale businesses a cost effective customer support program by taking control of their customers queries and redirecting them back to the business fully aware of what they need to purchase, giving the employee the time back to actually sell.
There are various consultants that charge a minimum fee of anywhere from $150 -$800 per hour plus a service fee if they need to visit the work site or home. Our live streaming service speeds this process giving live stream access of the issue and quick and reliable answers in a cost-effective manner. Being able to provide a “best practice building advice service” will go a long way in giving better outcomes such as:
· A better understanding of the trade to the public
· The opportunity for business houses to increase sales, which in turn creates more employment opportunities
· Ensure the trade has a key referencing body to turn to when all else fails In turn they deliver better outcomes in work performance with confidence
For the public - This app is designed to connect the General Public with a trade qualified professional to give accurate, reliable, and professional answers about building and construction questions in a fast and professional manner.
This might be to check if what the tradesperson has told them is the correct procedure and are wanting to understand the costs behind the works involved.
In many cases the General Public do not understand what the tradesperson has told them or the trades person has spoken to the customer as if they too are a trades person therefore the customer is left feeling totally lost.
Even if a customer gets a quotation they feel as though they need a second opinion, just to ensure what is in the quote is correct and covers everything that needs to be covered.
It is amazing how many people really do not understand what they are getting into, they want to know where the cost comes from, and unfortunately, they are not as trusting as the General Public once was towards the various trades.